Return & Refund Policy

SOLVIERAAH™ · POST-PURCHASE CARE

Return & Refund Policy

This policy explains how returns, refunds, and damaged-item requests are handled.

Last updated: October 10, 2026

Return Eligibility

Return requests should be submitted within 30 days of delivery. Items should be unused, in original condition, and returned with original packaging where possible.

How to Start

Email service@solvieraah.com with your order number, return request, and a brief explanation. We will provide next steps after review.

Refunds

After a returned item is received and inspected, we will notify you of the refund decision. Approved refunds are issued to the original payment method.

Damaged or Incorrect Items

Contact us promptly with your order number and clear photos or videos. When an issue attributable to us is confirmed, we will provide an appropriate resolution.

Return Address

Please do not automatically send merchandise to the registered business address. Approved return instructions and destination are provided by customer support.

OFFICIAL BUSINESS DETAILS

Company Information

Official company, registration, website, product, and customer-support information for Solvieraah™.

BRANDSolvieraah™
LEGAL COMPANY NAMEXuzhou Baoqu E-Commerce Co., Ltd.
LEGAL REPRESENTATIVEShi Yu
UNIFIED SOCIAL CREDIT CODE91320311MAEH13H693
OFFICIAL WEBSITEsolvieraah.com
EMAIL SUPPORTservice@solvieraah.com
PHONE+86 135 1467 2332
SUPPORT HOURS8:00 AM–10:00 PM
China Standard Time (UTC+8)
REGISTERED BUSINESS ADDRESSRoom 0186, Xuzhou Huohua Technology Industrial Park, at the Intersection of National Highways 310 and 311, Huohua Subdistrict, Quanshan District, Xuzhou, Jiangsu, China
PRODUCT CATEGORYLiving Room Comfort Essentials — Footstools, Blanket Racks, Sofa Armrest Trays